November 9, 2018
K.E.
Monterey, CA
I appreciate the personal attention and prompt response.
October 30, 2018
B.A.
San Jose, CA
I have been very satisfied with the service, friendliness, and help that I have been given with regards to the ramp we need at the house.
October 26, 2018
L.W.
Milpitas, CA
Good safe deign. good service. they come back to check if I have any questions. Good company to deal with.
October 20, 2018
Karen Bishop
San Jose, CA
Very good customer service. Friendly employees and staff. We have used 101Mobility for many years to provide ramps and service for our Bruno Staririder. Very satisfied customer. New management continues the tradition of great service.
October 15, 2018
Joseph and Yuling Chang
Fremont, CA
cobby is very good.
October 7, 2018
Steve Humpfle
Morgan Hill, CA
Nice machine and install. Works great.
October 4, 2018
R.H.
San Jose, CA
We appreciated the quick response from Virgil when we needed a quote ASAP. Thank you!
September 29, 2018
J.W.
Milpitas, CA
Extremely courteous, caring, and responsive! Top of the line in customer service!
September 15, 2018
S.G.
Milpitas, CA
Quality and presentationalism.
September 1, 2018
A.M.
San Jose, CA
Good service, dependable, kept me informed along the way, excellent installer (Colby)
August 25, 2018
G.G.
Morgan Hill, CA
Service was on time, friendly personnel, and did a good job. I would stop using that abrasive cleaning pad on the rail. It removed the gloss in the paint so it's clearly too abrasive.
July 28, 2018
N.V.H.
Redwood City, CA
Excellent service
July 8, 2018
M.M.
San Jose, CA
It is a big help, when we can get very fast response from 101 mobility.
June 16, 2018
Pat Sheehy
Cupertino, CA
I like the prompt, professional service that I've experienced with 101 Mobility.
June 15, 2018
J.D.
Monterey, CA
Both sales and service has been great. Having the lift removed from one home and reinstalled in our new home went smoothly.
June 12, 2018
Barry Ho
San Jose, CA
Fast and courteous service
June 9, 2018
N.B.
San Jose, CA
Qualified and personal service.
June 2, 2018
Mike Venezio
San Jose, CA
The product is simple to use. 101 was great to work with. The estimate was easy and informative. The install was great, quick, clean and professional. I would highly recommend 101 Mobility.
May 28, 2018
M.C.
Palo Alto, CA
Good product, good service.
May 21, 2018
Darien Whang
San Jose, CA
I called Tuesday for a rental of the stairlift. 2 days later, everything was installed, ready to use. The technician went over the instructions multiple times to make sure we understood the use of it.
May 17, 2018
Donald Johnson
Santa Clara, CA
The stair chair is easy to manipulate. It's extremely quiet and smooth running.Excellent installer team.
May 10, 2018
M.B.
Fremont, CA
They are and have been very responsive and helpful for years. Installed 2 different lifts on 2 different stairs and always a pleasure to deal with
May 7, 2018
Ajeesh Muthirakkal
Newark, CA
The implementation and the service. Everything was spot on.
May 7, 2018
F.C.
Santa Clara, CA
You can give competitive price and you've been very friendly, efficient and easy to work with.
April 20, 2018
Shawn Saulsbury
Milpitas, CA
101 Mobility is magnificent! Everyone I spoke with and met are professional, friendly, prompt, knowledgable and show up on-time every-time. Though I had tested the lift several times, no problems, the second time my 90 year old Mom used the vertical lift, it wouldn't work, so I immediately phoned 101Mobility and Virgil immediately responded (arriving in 15 minutes!). It turned out that there was no real problem; just a loose plug that Virgil remedied. My Mom has successfully and easily used the vertical lift recommended by Virgil a couple for times a day for a month now. And she loves it!
April 6, 2018
I.B.
Santa Cruz, CA
Everything is OK except what you change for service!!!
March 31, 2018
G.P.
Sunnyvale, CA
Great service! Pleasant and helpful staff.
March 27, 2018
Nasser Kazemi
Cupertino, CA
The best. Punctual. Very professional, caring, knowledgeable., perfectionist and much more.
March 24, 2018
Sharon Vergho
Sunnyvale, CA
I was very pleased with this company..Both Virgil and his wife were supportive and courteous regarding answering questions and providing an estimate in a timely manner. I was very impressed with Cody who installed the stair lift. He arrived early and worked nonstop until the job was completed. He was friendly, courteous and very helpful walking me through the steps that I needed to know regarding how to use the stair lift..I would not hesitate to recommend this company and have shared this information with the Director of the Skilled Nursing facility where my husband received care after his stroke..S.Vergho
March 21, 2018
R.E.
Santa Clara, CA
Great Service! The quality of the product is very high. We are extremely pleased with the ramp installed! Thank you!!!!!!!!
March 15, 2018
B.G.
Santa Cruz, CA
Very professional and very helpful.
March 15, 2018
B.S.
San Jose, CA
install a 5 ft short straight chairlift under the existing one, how much cost will be? (using an used one is O.K.) Please advise. Tks.
March 14, 2018
G.M.
Gilroy, CA
The maintenance was performed in a professional and courteous manner.
March 12, 2018
J.M.
San Jose, CA
Everyone was so kind and thoughtful! They are also passionate about helping others through this work! I am so glad I bought my wheelchair lift through 101 Mobility!
March 5, 2018
S.M.
Belmont, CA
The people at 101 Mobility are super helpful and accommodating. I was impressed by how quickly they put together a plan that would help our friend who is wheelchair bound, but needs to get out of the house for appointments.
February 26, 2018
J.K.
Santa Cruz, CA
Very personal.
February 25, 2018
C.W.
Los Altos, CA
Good service. Personal service. Quick response. Not sure why the lift is not always working but I know your company will take care of it.
February 24, 2018
D.V.
San Jose, CA
Installation was handeled professionally and on time. Everything went exactly as explained upfront - no surprises.
February 21, 2018
R.P.
Milpitas, CA
Good product. Service is excellent
February 20, 2018
L.C.
San Carlos, CA
Great service. Always on time. Nice people.
January 30, 2018
V.G.
Redwood City, CA
IT WAS A GREAT EXPERIENCE FROM START TO FINISH, AS HE USED A VACUUM TO GET UP THE DUST FROM DRILLING INTO CEMENT. YOU DID MY BROTHER-IN-LAW'S RAMP AND MIGHT DO SOMETHING AT MY NEIGHBOR'S. HE WATCHED OVER OUR RAMP INSTALLATION. HE TOOK A CARD AND FLYER. HE WAS WONDERING WHO WOULD DO THAT CHAIR THAT GOES UP THE STAIRS. SO THERE IT WAS, THE VAN WITH NUMBERS AND "WHAT YOU DO" PERFECT TIMING. YEAH!.
January 27, 2018
M.C.
San Jose, CA
Very kind an caring people on the phone and the techs also. Very professional people.
January 13, 2018
P.L.
Milpitas, CA
professional and friendly!
January 9, 2018
M.C.
Watsonville, CA
Excellent service and very fast response time.
December 26, 2017
G.S.
Fremont, CA
Courtesy Professionalism Competence Trustworthy Reasonable price
December 7, 2017
H.K.
San Jose, CA
Very professional, friendly, easy to work with. You answered all my questions and concerns. You gave me an honest estimate with several options. No hidden costs or gimicks. You showed up exactly on time, not one minute late. The job was performed on time. I am very glad I used Mobility 101 for this job. I am recommending you tomy friends.
December 7, 2017
D.S.
Saratoga, CA
Virgil and Julie were very friendly and helpful.
November 30, 2017
K.F.
Campbell, CA
Colby was so enthusiastic and passionate about the quality of the product and his installation that I could not help but be impressed. The chair works just fine, Colby took the time to teach me how to use the chair properly and of its features. My Occupational Therapist just left and she was also impressed with the chair and its functionality. Thanks so much for making my life a lot easier than I realized a stair lift would.
November 29, 2017
T.O.
San Jose, CA
Mobility 101 is always there to help with friendly and responsive service. I have talked to Virgil over the phone on a number of occasions and he has always helped to diagnose a problem and sometimes provide a solution to avoid a service call. When a tech does come out, they are always very professional and efficient. I am very pleased with 101 Mobility. [FIRST NAME REMOVED]
November 24, 2017
S.H.
Fremont, CA
I have been impressed with your customer service that includes prompt response, courtesy, and patience. I have also found the chairlift we purchased to have been essential to assisting in my parent's mobility.
November 19, 2017
L.C.
Aptos, CA
You provided quick, no nonsense, friendly service. You also helped me to prepare for installation so that there wouldn't be any surprises on the day of installation.
November 18, 2017
G.L.
San Jose, CA
Quick and timely response when we needed a ramp installed. Very professional installation and high quality product! Also really nice people to work with.
November 18, 2017
M.G.
San Jose, CA
Good will and honesty.
November 13, 2017
B.W.
San Jose, CA
very good install of lift.
November 7, 2017
V.P.
Fremont, CA
The stair-lift has worked flawlessly for the last 3 years. Service is prompt, courteous and reliable.
November 6, 2017
D.M.
Hillsborough, CA
Delivered as promised and were patient with our slow decision process. They did a good job examining and explaining alternatives
October 26, 2017
N.G.
Fremont, CA
You have always been easy to contact and very willing to make any adjustments on our ramp.
October 20, 2017
R.F.
Aptos, CA
Your company was great to work with. I have ready recommended you to a friend for future work in her home.
September 28, 2017
T.K.
Milpitas, CA
everything went very smooth.
September 13, 2017
R.M.
San Jose, CA
I like that you are an honest, trustworthy and compassionate company who puts their customers first! I like that you make sure your technicians are competent and do everything they can to assist me in making sure my safety and medical needs are a priority.
September 3, 2017
B.L.
San Jose, CA
Both owners were forth right and gave a fair price rang estimate when I called. Colby, the man who came and surveyed our situation, was on time, polite and very helpful. We negotiated a fair price, the chair was installed perfectly the next day. I couldn't be happier with the product and service I received from 101 Mobility.
August 31, 2017
V.S.
San Jose, CA
Our family is very pleased with the price, product and service that 101 Mobility provided. Installation of the wheelchair ramp has already improved the quality of life for my father. Thanks again!
August 25, 2017
M.U.
Palo Alto, CA
Quick attentive service!
August 15, 2017
R.B.
San Jose, CA
Straight talk, no high pressure. Willingness to demonstrate product.
August 8, 2017
P.S.
Palo Alto, CA
Excellent customer service and product choices! Quick voice and email responses!
August 7, 2017
G.G.
Sunnyvale, CA
Great condition . Just like new!
July 14, 2017
J.L.
Palo Alto, CA
Bruno Elan appears to be well made and relaible. Install and service visits were on time and completed successfully.
July 11, 2017
L.D.
San Jose
Installed what we wanted when we needed it.
June 22, 2017
L.F.
Palo Alto, CA
Your service was superior. I was able to get information from the folks in the office and then I was called before installation occurred. Everyone was prompt and courteous. And 101 Mobility did a super job.
June 15, 2017
K.K.
Sunnyvale, CA
Friendly staff. Virgil was very candid and helpful in suggesting options and very responsive. Installers were also friendly and courteous. Easy process.
June 14, 2017
J.S.
Scotts Valley, CA
We are very happy with the stair lift that 101 Mobility installed. It has been a real life saver. 1o1 Mobility office staff and service personnel have been great to work with. Would difinitely recommend their products and service.
June 8, 2017
G.V.S.
San Jose, CA
My mom loves her new lift. It is so much nicer than her old one. She has to move and operate a lot less than the old lift. This is important as she gets older to maintain her independence.
June 3, 2017
J.B.
Danville, CA
Friendly, fast , and efficient. Very helpful. And I fell in love with a woman named Charlie
May 18, 2017
P.B.
Santa Cruz, CA
I DON'T MAKE MY OPINION ON ONE DAY OF SERVICE AFTER FEW WEEKS I WILL TELL YOU MORE ABOUT IT SO FAR EVERYTHING IS OK -THANK YOU
May 15, 2017
J.C.
Saratoga, CA
Fast, pleasant, professional service. I liked the ability to rent-to-own a wheelchair ramp. The ramp worked well for my party and I bought it.
May 13, 2017
S.Y.
Palo Alto, CA
Very responsive to questions; good service and efficient delivery
May 4, 2017
B.D.
Saratoga, CA
Excellent service and reasonably priced product. Staffs are very helpful and friendly.
April 25, 2017
G.T.
San Jose, CA
The entire process, from first contact through chairlift evaluation to installation was first class. The 101Mobility personnel made sure all questions were addressed, the timing of the order and installation was well communicated, and the handoff at the conclusion of installation was thorough. Would definitely recommend 101Mobility.
April 14, 2017
C.M.
Mt. View, CA
You were able to help me out of a crisis situation, the day that I called for service on my chairlift.
April 8, 2017
J.G.
Los Gatos, CA
Sturdy, reliable
April 2, 2017
R.J.
Morgan Hill, CA
Great service
April 1, 2017
R.A.
Foster City, CA
Very competent. professional, good communication & feedback, good install. Competent, knowledgeable, courteous installer (Cris).
March 30, 2017
J.K.
Sunnyvale, CA
Your willingness to accommodate me by being at our office to give me wheelchsir ramp i rented.
March 30, 2017
K.G.
Aptos, CA
When I called to make an appointment I was helped right away. You were always here on time.
March 25, 2017
D.C.
San Jose, CA
The Staff was very professional and nice to work with. The equipment had been very reliable and safe for me to use. Thanks Crystal Calhoun
March 17, 2017
I.C.
San Jose, CA
I was happily surprised on how quickly Virgil got back to me, I put a request in on a Friday and Virgil got back to me on the Saturday, he spent the day with me on e-mail, with Virgil asking what I needed and educating me on the options for my needs. An appointment for anappraisal was made on Monday for Tues at 1:00pm, Virgil was right on time. Again he spent time with my husband and me about our needs. We received an appraisal for the work right away, and an agreement was made for the work. On the day for installation, Chris was not only right on time, but he also called to let us know that he was on his way. Chris was very professional and put the ramp in. We are very pleased with 101 Mobility and will recommend them to our friends. [NAME REMOVED]
March 17, 2017
K.D.
Mt. View, CA
The product choices were clearly explained. The installation went smoothly. The stairlift is effective and attractive. After a ride, a neighbor said, "This is cool."
March 14, 2017
F.H.
Los Gatos, CA
Fair price, good service, equipment works well.
March 9, 2017
R.P.
San Jose, CA
So far the installed unit works great. We do like it very much.
March 7, 2017
K.G.
San Jose, CA
Virgil was helpful and friendly. Explained the options well.
March 3, 2017
J.R.
Fremont, CA
Fabulous service! We got exactly what we needed. Knowledgable staff, friendly, professional, a pleasure to work with. I will definately recommend 101Mobility!
March 1, 2017
T.R.
Dublin, CA
Straightforward, to-the-point, courteous communication to go along with excellent service.
Dave Ball

Chris was very careful and worked very hard in the heat. The ramps look great and are already getting use and a big help. Watching Chris wrestle with the portable ramp he could have used a second pair of hands but he is very good at what he does and powered through the install. The ramp was up against a wall and it was very difficult to install the legs in such a tight place I did not think he could do it surprisingly he did. I will recommend 101mobility and Chris to anyone that asks about the ramps. We already had an older gentleman ask for info. Our neighborhood is full of older retired people. Chris had gave me a magnet clip like you use on the refrigerator I gave it to the old guy. I should have asked Chris for some of your business cards but he was pretty over heated and worked so hard I did not want to keep him any longer out in the 100 degree heat. Thanks for all your help and please tell Chris I said thanks.

Manette

Your entire team was amazing. The ramp is exactly what was needed and every step was efficient and professional.

Tom Siino

My aunts are very please with the stair lift and feel they have some freedom back again. I visited them yesterday to see how they were doing with it and they proclaimed they absolutely LOVED it. Chris was excellent — friendly, courteous, professional and very knowledgeable. He put the stair lift in with ease and had them using it without any problems. And in a small world scenario, it turns out he grew up in the small town where my aunts best friend lived most of her life — and he is good friends with her grandson. She had lost touch with the family several years ago after her friend passed away. It made her day to get an update on the family. Everyone at your company was awesome, thank you!

D. Valentine

My family used the San Jose franchise (Mr. & Mrs. Moore) to install some ramps for my mother. The Moores were amazing and their customer service absolutely the best, as was their work. My aunt now needs a ramp in Sacramento, and unfortunately, there is no franchise here. However, I wanted to let you know I recommend 101 Mobility and the Moores’ whenever possible.

Rose Martinez

My husband and I appreciate everything you have done for us. I have told everyone I know about your company and the outstanding service your company has provided. You helped me during a really hard time in my life and saved me from being taken advantage of. Good people do exist and you guys are proof of that. We will never forget your kindness!

Susan Shinagawa

You & Virgil are wonderful to do business with, and Chris is terrific. Appreciate your professional and wonderful customer service! Again, many thanks, and take good care.

Alfred Schreuder

Chris did a great job installing the ramp. It looks great, and will definitely make it much easier getting Robert in & out of the house! Thx, also, for applying the rental fees as a (credit) discount.

Adam

I was completely satisfied with my service from 101 Mobility. From start to finish they were professional and courteous. They recognized our needs and did everything they could to make sure we were taken care of. Our lift was beautifully installed and is an unobtrusive addition to our stairwell. I couldn’t have asked for a better experience when purchasing a stair lift. The lift has been a life changing addition to our home. Thank you 101 Mobility!

John

Chris was [a] spectacular service man and [I] would give this company’s name to anyone needing mobility service, Julie is the Office Manager and she is great both on the phone and in person. The Office Manager Julie’s boss–he is great, also. Thanks for a job well done, if there were more ways to say just how good this company is to recommend it would be 10 stars.

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